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How to contact Billing, office hours and locations
Residential
To establish phone service for your home, transfer service to a different address, discuss billing, or have service discinnected.
If your number begins with: 478, 587, Call: - 478-9401 Ext. 6251
If your number begins with: 452, Call: - 452-9401 Ext. 6251
Business Service
To establish new business phone service, apply in person. To transfer service to a different address,get information on single line, multi-line business phones, to have service disconectted, discuss billing, or for information on integrated business service, or any advanced business communication system.
If your number begins with: 478, 587, Call: - 478-9401 Ext. 6251
If your number begins with: 452, Call: - 452-9401 Ext. 6251
Administrative Offices - 478-9401
Wheelwright - 452-9401
Service Office Location
You may apply for telephone service, rent a phone, pay your telephone bill, and other telephone related services at our service office, located at:
2000 feet South of the Harold Bridge on U.S. Highway 23
Office Hours: 8:00 - 4:30, Monday through Friday
If paying by mail, mail payment, along with your payment page to:
Coalfields Telephone Company
P.O. Box 14109
Lexington, KY 40512-4109
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